1. INFORMATION WE COLLECT

We collect the following categories of information:

1.1 Personal Information

• Full name
• Email address
• Phone number
• Google or social login info
• Role: Student, Contributor, Admin

1.2 Academic Data

• Selected exam types (WAEC, JAMB, IGCSE)
• Subjects and past papers attempted
• Scores, time spent, and performance history
• Areas of weakness and improvement suggestions

1.3 Contributor Data

• Uploaded papers and answer keys
• Approval and rejection status
• Wallet balance and earnings
• Bank or wallet details for payouts

1.4 Payment Information

• Transaction IDs and payment history
• Billing contact (via Paystack/Flutterwave)
• Note: We do not store your full credit card or bank details.

1.5 Technical Information

• Device type and OS
• IP address
• Browser type
• Firebase Authentication token
• Usage logs and activity history

2. HOW WE USE YOUR INFORMATION

We use your data for the following purposes:

• To create and manage user accounts
• To provide access to exams, results, and learning tools
• To deliver AI-generated feedback and study suggestions
• To process payments and provide contributor payouts
• To recommend content and track student progress
• To improve system performance, analytics, and security
• To communicate with you (emails, updates, support)

3. SHARING OF INFORMATION

We do not sell your personal information.

We may share your data only with:

• Firebase services (authentication, Firestore, cloud functions, hosting)
• Payment processors (e.g., Paystack, Flutterwave) for billing and payouts
• AI services (e.g., OpenAI API or Google Vertex AI) to generate learning explanations
• Law enforcement or regulatory bodies where required by law

4. DATA STORAGE & SECURITY

We use Google Firebase to store and manage data securely:

• All data is encrypted in transit and at rest
• Access is controlled using Firebase Security Rules
• Admins and contributors have restricted access based on role
• Backups are taken regularly to ensure data continuity

5. YOUR RIGHTS

Under NDPR and GDPR (if applicable), you have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data (right to be forgotten)
• Object to or restrict data processing
• Request data portability

You may exercise these rights by contacting us at admin@practilly.com.

6. DATA RETENTION

We retain your personal data:

• As long as your account remains active
• For a reasonable period after account deletion (for compliance and audit)
• Contributors’ payment records are retained for legal and financial obligations

You can request full deletion of your account and associated data at any time.

7. CHILDREN’S PRIVACY

We do not knowingly collect data from children under 13 years without parental consent. If you are under 18, you must have permission from a parent or guardian to use the platform.

8. COOKIES & TRACKING

Our website uses cookies and local storage to:

• Maintain login sessions
• Remember preferences
• Measure usage analytics

You can manage cookie preferences in your browser settings.

9. THIRD-PARTY LINKS

The Platform may include links to educational videos, AI tools, or external websites. We are not responsible for the privacy practices of third-party services.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. If we make major changes, we will notify users via email or a platform alert.

11. CONTACT US

If you have questions, complaints, or data access requests, contact us at:
📧 Email: admin@practilly.com